04 May 2026 08:48

The ride itself was good and the crew on the boat friendly and helpful. But what i disliked is this
I had booked a ride for 13:00 and was changed to 12:00(1 hour earlier) because i was very early in the port. Which is in general not a problem. But the person at the counter didn't say a word. I would expect an explanation. Because i was planning to meet a friend to say goodbye. I couldn't meet him. Also it's just common sense to tell something like this. Aaaand i found out by accident because the guy at the check-in told me. I didn't understand first why i needed to be at the terminal so early. And after talking to him several times and asking about if its still ok to meet my friend he got pissed. He was not very friendly. Which i also understand up to a certain point. But he works in service and needs to make sure i understand. Not the other way around

Anyway i hope my return to Sanur will be a bit smoother

16 March 2026 20:25

Professional service and safe travel. The team took care especially during the bad weather period. Thumbs

13 February 2026 14:24

30 perccel kesobb indultunk, de 1 oraval az indulas elott mar kint kellett lennunk. Megvartuk a kesoket, ami szerintem nem korrekt az idoben erkezokkel szemben. Ar ertek aranyban megfelelo. A terkep linket érdemes lenne javitani a check in point-ra vonatkozoan, mert 200 meterrel arrebb levő pont szerepel rajta.